FLOOR MANAGER STORMFRONT


Stormfront are now searching for an experienced retail Floor Manager to work as part of the management team. This role is to support our Store Leader in ensuring that the store produces the highest level of customer experience through the management of the shop floor. As a Company we expect high standards of delivery in all areas so previous experience is essential.

Stormfront is the UK's largest Apple Premium Reseller with 23 retail stores across the UK. A distinguished accreditation from Apple which means they recognise us as offering a fantastic customer-focused environment in which people can get hands-on with the full range of Apple products.

Helping our customers discover which Mac, iPhone, Watch or iPad is right for them is our passion. Each day our staff show just how the products fit into the lives and dreams of thousands of people. Our team ethos is centred around offering a fantastic service and experience of Stormfront. As a Floor Manager we are looking for someone who can develop a depth of knowledge and understanding of Apple products. The Floor Manager is there to direct the staff on the shop floor and to make sure that the Store Team Members are up to date with their product knowledge so that they can sell the products with confidence knowing that the Apple product being sold will enrich that customer's life.

With a competitive salary and current discretionary bonus scheme this role brings excitement and the chance to grow within retail management. Succession planning with the right opportunities are also available once you have completed your probationary period.

Major Responsibilities
The Floor Managers main responsibilities are to:
• Champion your Store Team Members (STMs),
• Support the delivery of the Company's expected levels of customer service.
• Manage your staff performance levels.
• Manage your available resources ensuring the smooth flow and operation.
• Ensure the stores merchandising meets expectations.
• Work in conjunction with the Store Leader to enable the store exceeds its targets and KPIs.
• Ensure your shop floor is always ready to trade.
• Where appropriate to manager and oversee customer complaints and returns so that they are either dealt with internally at store level or escalated to the correct level of management/department.
• Actively develop the skills and techniques of your STMs through regular training, coaching and 1-2-1 reviews.
• Advise and guide your STMs through the Company's core principles and policies.
• Proactively manage first level HR matters.

Our Floor Manager will need to be someone who possess the following skills, experience and attributes:
• Passion and drive to succeed and meet required standards and targets.
• Have emotional intelligence.
• Have experience of managing people.
• Be able to engage and encourage staff to grow, develop and succeed.
• Be trustworthy, loyal and hardworking.
• Want to work as part of a bigger picture.
• Have the confidence to sell the right products to the customer.

CLEANING TEAM

We currently have a vacancy on our cleaning team, guaranteed 20 hours per week, 4 hour shifts, hours and days will vary - covering sickness and holidays.

Please apply via Indeed, using the link below:

https://www.indeed.co.uk/jobs?q=cleaner&l=Bury%20St.%20Edmunds&vjk=889b0b785c221abe

L'OCCITANE - SENIOR SALES ASSOCIATE

L'Occitane are looking for a Senior Sales Associate to join the team in store here at arc.
The applicant should be interested in skincare and confident in running a sales day/working to achieve targets and opening/closing the store occasionally.
-Temporary 6 month contract running from mid June 2019 until mid January 2020.
-Contract is 12 hours per week (some overtime may be required to cover holidays/ peak periods etc)
-Competitive rate salary and generous staff discount
-Positive, friendly work environment within a small team
-Applications can be made through loccitanecareers.co.uk



FAT FACE CREW NEEDED

The Fat Face Crew need a new member to join their team in a part time role.

All applications via the website please- www.Fatface.com and search for careers at the bottom of the page.