VACANCIES

DEBENHAMS

Debenhams vibrant restaurant are currentlly seeking enthusiastic Food Service Advisors. Several positions are available with hours to suit.

1x8 (sun/sat 4hours)

1x16 (fully flexi days and hours. 4days @ 4hours)

1x25 (fully flexi days and hours. 5days @ 5 hours)

Also seeking Sales Floor assistants

3x8 hours vacancies (sun/sat. 4 hour days)


To apply send your CV to:

dawn.chappell@debenhams.com

DEBENHAMS RESTAURANT VACANCIES

Food Advisor

1x 8 hour contract (Sunday/Saturday - 4 hour shift)

1x 16 hour (fully flexi days and hours - 4 days at 4 hours)

2x 25 hour (fully flexi days and hours - 5 days at 5 hours)


CV's to be sent via email or give to a colleague in the restaurant - dawn.chappell@debenhams.com

CARLUCCIO'S - WEEKEND HOST

Team at Carluccio's is recruiting a host to work at weekends. This role is all about maximising covers during peak shifts. Capturing potential guests and enticing them in to dine & shop with Carluccio's not just from the moment they step into the restaurant, but also before they’ve even decided to come inside, through tastings, talking about the fantastic menu and creating an inviting atmosphere!

Hours are:

Saturday 11am-1pm

Saturday 5pm-7pm

Sunday 11am-1pm

Main areas of responsibility - MAXIMISING COVERS

• Ensure the building (externally) is looking attractive and enticing
- A-boards & Menu box correct & clean
- Clean, swept & sparkling
- Outside tables set up
• Engage immediately all potential guests who approach the restaurant
- Looking at the menu, talk to them about our dishes
- Waiting outside or walking passed
- Offer tastings and invite them inside to try our fantastic food
• Welcome guests immediately when they enter the restaurant
- Smile
- Engage the guest in conversation
- Use the correct tone and language
• Manage the queue and ensure guests are not waiting for too long and feel they are being looked after and not forgotten
- Converse with everyone and give accurate timings
• Ensure guests are seated in a timely manner.
- Be aggressive in your seating to ensure the restaurant is full and every cover sat.
• Oversee and manage the table layout for the shift to ensure every seat is fully utilised
- Maximise the tables to seat the maximum amount of guests
- Aim to seat large parties and families together to avoid encroaching two’s
• Manage table turnaround through supporting the wait team in table management
- Do not let the waiters distract you from seating as many guests as possible
- Chivvy the waiters along to reduce dwell times
- Do not let the wait team slow you down, because they are stretched or have problems with their section communicate with the manager on duty
• Be attentive to guest needs and any request they may have to ensure they have an EPIC experience
• Every guest to receive a thank you and goodbye when leaving the building
• Take bookings over the phone, online or by guests popping in and ensure they are managed accurately
• Proactively look for potential guests outside of the restaurant
- Use tastings
- Promotional material
- Contacts in the area (Businesses, Hotels, Theatre, Conference Centre)
• Act as a brand ambassador for Carluccio’s
Pay & Commission
 You will be paid £8.00 per hour
 Commission will be paid as follows
- £1.50 per hour for beating budget net sales turnover for the week worked
- £1.50 per hour for beating last year’s net sales turnover for the week worked
- If you beat both figures you will receive £3.00 commission per hour worked
 If a new restaurant and no last year’s sales data then a maximum of £1.50 will be paid if budget sales are beaten
THE COMMISSION WILL BE PAID ON BEATING BUDGET & LAST YEAR ON NET SALES TURNOVER, YOUR PERFORMANCE WILL BE MEASURED & MANAGED ON COVERS/MAINS GROWTH

The Skills, Behaviours & Characteristics we need from you:
As a host, you are the first and last person guests see at a restaurant. Because of this, you must always be on your A-game. Keeping the restaurant tidy & clean, making sure guests are happy, and keeping track of what's going on!
 Smart appearance and well presented - There is never a second chance to make a first impression.
 Well spoken English
 Smiles all the time and never thinks twice about putting the customer first
 Confident & Loves talking to people (Friendly & Approachable)
 Great communication skills and the ability to listen to everyone
 Sharp, organised, proactive and takes charge of the door
 Perceptive, patient & compassionate
 Be the politician not the boss
 Able to multi task and manage several guests and situations at the same time
 Able to problem solve & remain calm under pressure
 Previous experience of working in a restaurant is beneficial

To apply please hand your CV into the restaurant and ask to speak to the Manager.

SMIGGLE

Now recruiting superstars!

Smiggle are looking for sales assistants for our store in the arc. Apply at www.smiggle.co.uk.